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An IP PBX is a system that connects telephone extensions to the public switched telephone network and provides internal communication for a business.

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it's the ability to take a SIM card from a cell provider in your area and connect it to a device which can then connect back to the phone system and be used for incoming and outgoing calls.

A PRI card is used to connect PRI lines to IP PBX/ IP Telephony Server so that all the IP Phones/ Analog phones (extensions) can make outgoing calls or receive incoming calls using it.

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IT as a service (ITaaS) is an operational model where the knowledge technology (IT) service provider delivers an information technology service to a business. The IT service provider is often an indoor IT organization.

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Computer telephony integration (CTI), also called computer–telephone integration or CTI may be a common name for any technology. that permits interactions on a telephone and a computer to be integrated or coordinated.